Help:

User Login

When you enter the site you will be prompted to login if you either click on the login button on the login bar. Or if you are trying to access a link that is in a secure section of the site.

The user is provided with a login box that give them the following options

• Text box to type in their Email address
• Text box to type in their Password
• I cannot access my account (link)
• To login to the system the user must enter the correct email address and matching password. If either of these are incorrect then the user is presented with a warning on screen.

The login box is presented as a floating window.

Client side validation makes sure that a user must fill both boxes.

Email forgotten password

If a user has problems logging in because of a forgotten password or user name they can use the ‘I cannot access my account’ link. This gives the user the option to enter their email address and if it exists in the system have their login information (including password) sent to this address.

The following describes the process:

1. The user is presented with a screen which will prompt them for their email address.
2. User enters email address is entered and clicks ok button
3. The system emails them their password and username to this email address
4. An onscreen confirmation is shown to the user prompting them to check their email.